{"id":4713,"date":"2026-02-25T17:34:32","date_gmt":"2026-02-25T15:34:32","guid":{"rendered":"https:\/\/www.mirasoftware.be\/?page_id=4713"},"modified":"2026-02-25T18:10:18","modified_gmt":"2026-02-25T16:10:18","slug":"privacy_and_cookie_policy","status":"publish","type":"page","link":"https:\/\/www.mirasoftware.be\/nl\/contact\/privacy_and_cookie_policy","title":{"rendered":"Privacy &#038; cookie policy"},"content":{"rendered":"<div  class=\"cli_pg_page_contaner\">\n<h3 ><\/h3>\n<div >\n\n\n\n<\/div><div  data-label=\"About us\" data-id=\"about-image-section-pro\" data-category=\"about\" class=\"about-image-section-pro\" id=\"about-us-2\" style=\"background-color: rgb(255, 255, 255);\"> <div  class=\"\"> <div  class=\"row about-image-gridcol-pro\"> <div  class=\"about-image-textcol-pro\" data-type=\"column\"> <h2  class=\"\"> Cookie policy<\/h2> <p  class=\"\"><\/p><p  class=\"\">You can at any time change or withdraw your consent from the Cookie Declaration on our website<br >\nLearn more about who we are, how you can contact us, and how we process personal data in our Privacy Policy below.<br >\nYour consent applies to the following domains: www.mirasoftware.be\n<\/p>\n<p  class=\"\">MIRA Software is a product of IZIT bv<br >\nPrivacy Statement<br >\nLast updated: 16 February 2026<\/p> <\/div> <div  data-type=\"column\" class=\"\">  <\/div> <\/div> <\/div> <\/div><div  data-label=\"About us\" data-id=\"about-image-section-pro-1\" data-category=\"about\" class=\"about-image-section-pro about-image-section-pro-1\" id=\"about-us-1\" style=\"background-color: rgb(246, 246, 246);\"> <div  class=\"\"> <div  class=\"row about-image-gridcol-pro\"> <div  class=\"about-image-textcol-pro\" data-type=\"column\"> <h2  class=\"\"> Privacy policy<\/h2> <p  class=\"\">1. Who are we?<br >\n\u201cIZIT\u201d, \u201cwe\u201d, \u201cus\u201d, \u201cour\u201d develops and provides cloud-based software for material and inventory management under the commercial brand name MIRA Software.<br >\nContact details:<br >\nIZIT bv<br >\nDokter Armand Rubbensstraat 1 \u2013 9240 \u2013 Zele<br >\ninfo@izit.be<br >\nBE0876 820 414<br >\nFor questions about this privacy statement or about the processing of personal data, you can contact us via the above email address.\n<br ><br ><br >\n2. When does this privacy statement apply?<br >\nThis privacy statement applies to the processing of personal data by IZIT bv in the following situations:<br >\nVisitors to our website<br >\n(Potential) customers and their contact persons<br >\nSuppliers and their contact persons<br >\nUsers of the MIRA platform<br >\nWhen we process personal data on behalf of our customers within the MIRA platform, we act as a data processor. In that case, the customer is the data controller.\n<br ><br ><br >\n3. What personal data do we process?\n<br ><br ><br >\n3.1 Website visitors<br >\nIP address<br >\nBrowser and device data<br >\nCookie data<br >\nData provided via contact form\n<br ><br ><br >\n3.2 Customers and prospects<br >\nName<br >\nEmail address<br >\nTelephone number<br >\nCompany name\n<br ><br ><br >\n3.3 Suppliers<br >\nContact person\u2019s name<br >\nEmail address<br >\nTelephone number<br >\nBilling information\n<br ><br ><br >\n3.4 Users of the MIRA platform<br >\nWe process personal data necessary for the use of the platform, such as:<br >\nFirst and last name<br >\nBusiness email address<br >\nUser ID<br >\nRole\/function<br >\nLogin data (hashed passwords)<br >\nLogin timestamps<br >\nRegistrations within the platform (e.g., material usage)<br >\nIn principle, we do not process special categories of personal data, unless these are entered by customers themselves.\n<br ><br ><br >\n4. For what purposes do we process personal data?<br >\nWe process personal data for:<br >\nProviding and managing our software services<br >\nAuthentication and access control<br >\nCustomer management and invoicing<br >\nTechnical support<br >\nSecurity and system monitoring<br >\nCompliance with legal obligations\n<br ><br ><br >\n5. On what legal basis do we process personal data?<br >\nWe process personal data based on:<br >\nThe performance of a contract<br >\nLegal obligations<br >\nLegitimate interest (for example, security and fraud prevention)<br >\nConsent (where legally required, such as for non-essential cookies)<br >\nWhen we act as a data processor, the processing is carried out based on the instructions of our customer.\n<br ><br ><br >\n6. How long do we retain personal data?<br >\nWe do not retain personal data longer than necessary for the purposes for which they are processed:<br >\nPlatform data: as long as the customer subscription is active<br >\nAfter termination of subscription: deletion within 90 days (unless legal obligations apply)<br >\nLog data: maximum 90 days<br >\nSupport tickets: maximum 24 months<br >\nBilling data: in accordance with legal obligations under Belgian law<br >\nBackups: rolling retention of maximum 90 days\n<br ><br ><br >\n7. Do we share personal data with third parties?<br >\nWe only share personal data where necessary for our services or to comply with legal obligations.<br >\nWe use carefully selected service providers, including hosting via Microsoft Azure (EU data centers).<br >\nData processing agreements have been concluded with these parties to ensure an appropriate level of protection.\n<br ><br ><br >\n8. Transfers outside the European Union<br >\nPersonal data is, in principle, stored within the European Union.<br >\nIf personal data is processed outside the EU, we ensure appropriate safeguards in accordance with the GDPR, such as the use of Standard Contractual Clauses.\n<br ><br ><br >\n9. How do we secure personal data?<br >\nWe take appropriate technical and organizational measures to protect personal data against loss, misuse, or unauthorized access, including:<br >\nEncryption of data in transit (TLS)<br >\nEncryption of data at rest<br >\nRole-based access control<br >\nRestricted access to production environments<br >\nLogging and system monitoring<br >\nRegular software updates and security patches\n<br ><br ><br >\n10. What rights do data subjects have?<br >\nData subjects have the right to:<br >\nAccess their personal data<br >\nHave incorrect personal data corrected<br >\nHave personal data deleted<br >\nRestrict processing<br >\nObject to processing<br >\nData portability<br >\nLodge a complaint with the competent supervisory authority<br >\nRequests can be sent to: info@izit.be<br >\nWhen we act as a data processor, we will forward such requests to the data controller (our customer).<br >\nIn Belgium, a complaint can be filed with the Data Protection Authority (DPA).\n<br ><br ><br >\n11. Cookies<br >\nOur website uses cookies. Non-essential cookies are only placed after prior consent.\n<br ><br ><br >\n12. Changes to this privacy statement<br >\nWe may amend this privacy statement from time to time. The most recent version is always available on our website.<\/p> <\/div> <div  data-type=\"column\" class=\"\">  <\/div> <\/div> <\/div> <\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Cookie policy You can at any time change or withdraw your consent from the Cookie Declaration on our website Learn more about who we are, how you can contact us, and how we process personal data in our Privacy Policy below. Your consent applies to the following domains: www.mirasoftware.be MIRA Software is a product of&hellip; <br \/> <a class=\"button small blue\" href=\"https:\/\/www.mirasoftware.be\/nl\/contact\/privacy_and_cookie_policy\">Read more<\/a><\/p>\n","protected":false},"author":8,"featured_media":0,"parent":1988,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full-width-homepage-header.php","meta":{"_mi_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.2.1 (Yoast SEO v19.6.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Privacy &amp; cookie policy - Mira Software<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.mirasoftware.be\/nl\/contact\/privacy_and_cookie_policy\" \/>\n<meta property=\"og:locale\" content=\"nl_BE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy &amp; 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