MATERIALVERWALTUNG
EFFIZIENT UND EINFACH

Privacy policy

1. Who are we?
“IZIT”, “we”, “us”, “our” develops and provides cloud-based software for material and inventory management under the commercial brand name MIRA Software.
Contact details:
IZIT bv
Dokter Armand Rubbensstraat 1 – 9240 – Zele
info@izit.be
BE0876 820 414
For questions about this privacy statement or about the processing of personal data, you can contact us via the above email address.


2. When does this privacy statement apply?
This privacy statement applies to the processing of personal data by IZIT bv in the following situations:
Visitors to our website
(Potential) customers and their contact persons
Suppliers and their contact persons
Users of the MIRA platform
When we process personal data on behalf of our customers within the MIRA platform, we act as a data processor. In that case, the customer is the data controller.


3. What personal data do we process?


3.1 Website visitors
IP address
Browser and device data
Cookie data
Data provided via contact form


3.2 Customers and prospects
Name
Email address
Telephone number
Company name


3.3 Suppliers
Contact person’s name
Email address
Telephone number
Billing information


3.4 Users of the MIRA platform
We process personal data necessary for the use of the platform, such as:
First and last name
Business email address
User ID
Role/function
Login data (hashed passwords)
Login timestamps
Registrations within the platform (e.g., material usage)
In principle, we do not process special categories of personal data, unless these are entered by customers themselves.


4. For what purposes do we process personal data?
We process personal data for:
Providing and managing our software services
Authentication and access control
Customer management and invoicing
Technical support
Security and system monitoring
Compliance with legal obligations


5. On what legal basis do we process personal data?
We process personal data based on:
The performance of a contract
Legal obligations
Legitimate interest (for example, security and fraud prevention)
Consent (where legally required, such as for non-essential cookies)
When we act as a data processor, the processing is carried out based on the instructions of our customer.


6. How long do we retain personal data?
We do not retain personal data longer than necessary for the purposes for which they are processed:
Platform data: as long as the customer subscription is active
After termination of subscription: deletion within 90 days (unless legal obligations apply)
Log data: maximum 90 days
Support tickets: maximum 24 months
Billing data: in accordance with legal obligations under Belgian law
Backups: rolling retention of maximum 90 days


7. Do we share personal data with third parties?
We only share personal data where necessary for our services or to comply with legal obligations.
We use carefully selected service providers, including hosting via Microsoft Azure (EU data centers).
Data processing agreements have been concluded with these parties to ensure an appropriate level of protection.


8. Transfers outside the European Union
Personal data is, in principle, stored within the European Union.
If personal data is processed outside the EU, we ensure appropriate safeguards in accordance with the GDPR, such as the use of Standard Contractual Clauses.


9. How do we secure personal data?
We take appropriate technical and organizational measures to protect personal data against loss, misuse, or unauthorized access, including:
Encryption of data in transit (TLS)
Encryption of data at rest
Role-based access control
Restricted access to production environments
Logging and system monitoring
Regular software updates and security patches


10. What rights do data subjects have?
Data subjects have the right to:
Access their personal data
Have incorrect personal data corrected
Have personal data deleted
Restrict processing
Object to processing
Data portability
Lodge a complaint with the competent supervisory authority
Requests can be sent to: info@izit.be
When we act as a data processor, we will forward such requests to the data controller (our customer).
In Belgium, a complaint can be filed with the Data Protection Authority (DPA).


11. Cookies
Our website uses cookies. Non-essential cookies are only placed after prior consent.


12. Changes to this privacy statement
We may amend this privacy statement from time to time. The most recent version is always available on our website.