Privacy policy

“IZIT”, “we”, “us”, “our” develops and provides cloud-based software for material and inventory management under the commercial brand name MIRA Software.

Contact details:
IZIT bv
Dokter Armand Rubbensstraat 1 – 9240 – Zele
info@izit.be
BE0876 820 414

For questions about this privacy statement or about the processing of personal data, you can contact us via the above email address.

This privacy statement applies to the processing of personal data by IZIT bv in the following situations:

• Visitors to our website
• (Potential) customers and their contact persons
• Suppliers and their contact persons
• Users of the MIRA platform

When we process personal data on behalf of our customers within the MIRA platform, we act as a data processor. In that case, the customer is the data controller.

3.1 Website visitors

• IP address
• Browser and device data
• Cookie data
• Data provided via contact form

3.2 Customers and prospects

• Name
• Email address
• Telephone number
• Company name

3.3 Suppliers

• Contact person’s name
• Email address
• Telephone number
• Billing information

3.4 Users of the MIRA platform

We process personal data necessary for the use of the platform, such as:

• First and last name
• Business email address
• User ID
• Role/function
• Login data (hashed passwords)
• Login timestamps
• Registrations within the platform (e.g., material usage)

In principle, we do not process special categories of personal data, unless these are entered by customers themselves.

We process personal data for:

• Providing and managing our software services
• Authentication and access control
• Customer management and invoicing
• Technical support
• Security and system monitoring
• Compliance with legal obligations

We process personal data based on:

• The performance of a contract
• Legal obligations
• Legitimate interest (for example, security and fraud prevention)
• Consent (where legally required, such as for non-essential cookies)

When we act as a data processor, the processing is carried out based on the instructions of our customer.

We do not retain personal data longer than necessary for the purposes for which they are processed:

• Platform data: as long as the customer subscription is active
• After termination of subscription: deletion within 90 days (unless legal obligations apply)
• Log data: maximum 90 days
• Support tickets: maximum 24 months
• Billing data: in accordance with legal obligations under Belgian law
• Backups: rolling retention of maximum 90 days

We only share personal data where necessary for our services or to comply with legal obligations.

We use carefully selected service providers, including hosting via Microsoft Azure (EU data centers).

Data processing agreements have been concluded with these parties to ensure an appropriate level of protection.

Personal data is, in principle, stored within the European Union.

If personal data is processed outside the EU, we ensure appropriate safeguards in accordance with the GDPR, such as the use of Standard Contractual Clauses.

We take appropriate technical and organizational measures to protect personal data against loss, misuse, or unauthorized access, including:

• Encryption of data in transit (TLS)
• Encryption of data at rest
• Role-based access control
• Restricted access to production environments
• Logging and system monitoring
• Regular software updates and security patches

Data subjects have the right to:

• Access their personal data
• Have incorrect personal data corrected
• Have personal data deleted
• Restrict processing
• Object to processing
• Data portability
• Lodge a complaint with the competent supervisory authority

Requests can be sent to: info@izit.be

When we act as a data processor, we will forward such requests to the data controller (our customer).

In Belgium, a complaint can be filed with the Data Protection Authority (DPA).

We may amend this privacy statement from time to time. The most recent version is always available on our website.